Welcome to
Pro-Tech Cleaning and Restoration

Pro-Tech Cleaning & Restoration, LLC has been providing high quality, CARPET & UPHOLSTERY and ORIENTAL RUG CLEANING as well as WATER DAMAGE RESTORATION for customers in the BOERNE, SAN ANTONIO and SOUTH CENTRAL TEXAS areas since 1989.

Using the BANE-CLENE® truck mounted system, a system recommended by 53 Carpet Mills who produce over 85% of the carpets made in America, we offer the safest and most thorough cleaning available. Our cleaning agents are non-toxic and safe for your home, your family, and the environment.

The BANE-CLENE SYSTEM®, of cleaning your carpets is more convenient for you. All of our equipment is truck-mounted and STAYS outside in the truck. There's no heavy, awkward equipment inside your home to mar or scratch your walls or furniture.

Nothing comes inside your home but our thoroughly-trained, professional operator with a long hose and cleaning tool. All that you hear is a whisper as the vapor is released and the rush of air as the cleaning solution is vacuumed from your carpets. Excess humidity and pollutants are vented outside. We bring our own pre-softened water. We don't use your water or disposal facilities to dump waste water at your home or business. Consequently, there's no messy clean-up after the carpet is cleaned.

We can clean your furniture and draperies, too. Because most soil is water soluble, the Bane-Clene® System can frequently be used to clean upholstered furniture and draperies, too. We have portable dry-cleaning equipment for those fabrics that must be dry-cleaned. Upholstered furniture and draperies can be cleaned in place without disruption of your normal living routine.

Special cleaning problems? Pro-Tech professionals also have specially formulated and thoroughly tested treatments for many special cleaning problems, too............problems such as rust stains, pet stains or odors, heavy traffic lane soil, or heavy residue of shampoos and powders left by other cleaning systems. In addition, we offer special treatments designed to prevent future problems such as re-soiling.

You can trust our BANE-CLENE® System of cleaning. It's a system of excellent quality that provides optimum cleaning results on more types of carpet and with more diverse soil conditions but with minimum risk of damage. The BANE-CLENE® System is endorsed by the leading manufacturers in the carpet industry.

Our BANE-CLENE® System of cleaning is......simple, safe, and gentle, but highly effective. The system cleans with warm vapor (sometimes called "steam cleaning") created by heating water mixed with a gentle but effective cleaning agent to approximately 170 degrees...warm enough to loosen dirt and soil, but cool enough to avoid any damage caused by shrinkage or discoloration. The vapor is injected into your carpet at approximately 140 pounds per square inch...high enough to penetrate the fibers, but low enough to prevent overwetting. 95% or more of the water and cleaning agent are then immediately vacuumed out. Your carpets dry faster, stay clean and fresh longer, with colors brightened and texture restored.

With the BANE-CLENE® System, only the PRO-TECH professional operator and the cleaning hose enter your home. Pro-Tech professional cleaners bring their own water and take away all the dirt and residue. They are quiet and efficient.

Let Pro-Tech Cleaning & Restoration, LLC help you have cleaner, fresher, more beautiful and longer lasting carpet by having you carpet cleaned the BANE-CLENE® way.



Selecting A Carpet Cleaning Company: 

TRUST.....The first consideration in choosing a cleaning firm is to select one you can trust to come into your home or place of business. Your past experience or the recommendation of a friend is best, otherwise shop carefully.

SHOPPING.....Be wary of someone who talks about a demonstration of their "deep cleaning method" after giving you a quotation for "regular" cleaning. Chances are you will pay a premium price, far beyond that which was quoted on the telephone. While shopping on the phone, be sure to make notes so you will know what is included in a service and what may be subject to an extra charge.

ADVERTISING.....Nearly every "bait and switch" operator either uses telephone solicitation or a mailing piece that offers a seemingly low price. Avoid these two sales methods and chances are good that you will not be cheated. Some newspaper ads have unrealistic prices while others state a guarantee or warranty must be purchased. Responding to ads of this nature may expose you to an unethical cleaning service.

ETHIC and HONESTY.....The cleaning industry has its seamy side...people who have no insurance, pay no taxes, hire undesirable people, use cheap ineffecient equipment, use harsh, and often harmful, chemicals, cheat the consumer and leave a trail of broken promises, ruined carpets and furniture.

OUR PURPOSE.....To help you locate someone you can trust to come into your home or place of business. When hiring a service company the first time, use the following check list:

DO NOT...

Make an appointment with anyone who calls YOU on the telephone. 
Buy service from someone canvassing your neighborhood. 
Call someone who advertises "Any room, $X.XX" Rooms are different sizes, therefore the charge should be based on the amount of carpet cleaned. 
Pay for extras such as prespotting, deep scrubbing, dual/triple process, pile setting, color brightening or pre-vacuuming. These services should be part of a regular service if they are necessary. 
Believe that the use of names such as Dupoint or Scotchgard, means an affiliation or credibility. 
Sign an invoice, agreement or contract until you fully understand it. 
Pay cash. Use a check or credit card so you can stop payment if the work is unsatisfactory or you believe you have been overcharged. 
Make a check out to an individual, only to a company name. 
Allow anyone to take your credit card off your premises. 
Hire a service company which is unprofessional in appearance or behavior. Apperance of cleaning van and equipment is also important. 
Be afraid to ask questions. Carpet and furniture represent a large investment. Be cautious. 
Allow dangerous stored fuels such as propane or gasoline to be brought onto your premises. 
Be pressured into purchasing unnecessary treatments in addition to cleaning. 
Allow cleaning people to dump dirty water on your lawn, in the street, or in driveway.
DO...

Call your local Better Business Bureau before scheduling service. 
Require proof of technical certification (IICRC) of the firm. 
Feel free to ask for identification before allowing anyone to enter your home or place of business. 
Confirm the price against your telephone quotation before allowing the job to be started. 
Feel free to ask for references. A qualified service company should have references available. 
Feel free to ask for proof of insurance, certification and licensing if it is required in your community. 
Ask about the disposal of waste water. 
Ask if any dangerous chemicals, such as butyle cellosolve, carbon tetrachloride, or high pH cleaning chemicals will be used on your premises. 
Move your own delicate, breakable objects from table tops, etc., from the areas to be cleaned before the cleaners arrive. 
Expect reputable cleaners to move reasonable furniture at no extra charge. 
Insist on a scheduled appointment or at least a promise of morning or afternoon. 
Business with a firm that has an intelligent person answering the telephone. 
Hang up on answering machines.